I hope everyone had a nice Memorial Day. I know it’s Tuesday but it sure feels like a Monday!
This week I wanted to provide a quick checklist for having a Trunk Show. Some of you are just getting started as a LikeWear representative and others have been doing this for some time now. And, everyone has a bit of a different way of doing things – depending on how many people attend and how your “agenda” flows. However, I think it’s helpful for everyone to review what a Trunk Show could and should look – and sound – like. In addition to the list below, don’t forget to talk to the people attending about not only our product but also your background and (hopefully!) how much you enjoy being a LikeWear rep. Perhaps even more importantly, don’t forget to LISTEN. The more information you gather on your customers, their kids ages, sizes, interests, budget, etc., the better you will be able to help them shop for “what they like”. Here goes:
1. What Do I Bring/Need?
· Collection Kit Samples
· Order Book
· Pen and Calculator
· Image Catalog to be used for custom items and/or seeing all available options (hi rez version good for printing: http://www.likewear.com/Reps/LikeWear-Image-Catalog.pdf)
o This can be printed and put in a 3 ring binder or just printed and clipped together
o Might be a good idea to bring more than one so people don’t have to wait to look through it
· Catalogs
· Copies of new price list (you should fold one into each catalog) and can even print one to put in a large frame on a table
· Copies of Hostess Flyers to hand out and encourage additional Show bookings (attached)
· Couple of hangers (clip and regular hangers – child size may work best)
2. Set-Up Tips
· Determine appropriate display area (ideal spot is typically a large table with access from multiple sides)
· Stuff bags/totes with packing paper or newspaper (which give them a “fuller”, more substantial look than when they’re empty) and stand them upright on or around table
· Hang up a few items if possible
o Use hanger stands (i.e., http://www.abctarget.com/product1~P~P303.htm)
o Hang from stacked milk crate or baskets
o Get creative – hang from cabinet or armoire knobs (even a window molding!)
o Neatly display all other items on a table, sofa or flat surface and make sure the images are visible
· Take a lounge set out of packaging but leave plastic bag nearby so you can explain how great it looks packed up and how it makes a nice presentation for a gift
· The same can be done with the underwear
· Place catalogs and hostess flyers on table or in visible area where it’s easy for people to pick up and browse through
· If possible, try to arrange an outfit - even if it’s a zip hoody with a pair of shorts – to “suggest” a purchase of more than just one item
3. What To Say?
· About Yourself
o Talk a bit about how you came to be with LikeWear, and why you’re doing it (earn extra income, keep busy, meet new people, have a flexible job, etc.). This will help to plant the seed and get others interested in thinking about joining you as part of your team (i.e., “If anyone is interested, I’d love to tell you how you can do this too”).
· About The Product
o LikeWear is the first and only company to sell licensed merchandise this way – we create images that kids recognize, know and really like!!
o Custom items cannot be designed in stores – ONLY with a LikeWear rep!!
o High quality garments, allow for a bit of shrinkage on most items
o No special washing instructions, all items safe for dryer
o Images will remain vibrant after multiple wearings and washings and won’t crack, peel or fade
o New lower prices!
o No returns on custom items
o New TrendyWear line with Silly Bands, Glee and Facebook inspired images (and much more to come!)
· About Payment
o Personal checks are payable to you the rep
o You accept all credit cards (including AmEx). Make sure to get card #, billing address, 3-4 digit security code from back of card
o You can also accept Hostess Credit for payment (obviously this is only from the hostess!). This is another opportunity where you are subtly telling everyone that by hosting they can get free stuff!
· About Hosting Trunk Shows
o Easy way to earn free and discounted LikeWear merchandise (Trunk Show flyer attached)
o Way to bring a fun and unique shopping experience to friends and family (and earn free stuff in return!)
o Give examples while you’re talking and “seed” them in:
§ Hold up a white T-shirt and say “if you’re a hostess, you get one of these free with any image for every $250 in sales”
§ “Last night I did a show and my hostess got X in hostess credit”
· About The Business Opportunity
o Remember you are not trying to recruit people but rather you are “sponsoring”. You are offering “value” to others by providing them with an opportunity to have their own business, make money while setting their own hours and enabling them in turn to share this all with others they know who could benefit. That is the essence of sponsoring.
o Seed your conversations so that you don’t feel as though you are pressuring or giving a hard sell. Instead you want people to feel as though being a LikeWear rep is something that they can do – as a result, they’ll likely be interested in learning more.
o Don’t come out and say “Would you like to be a rep?” Try to put the women you talk to more at ease so they don’t feel pressure to make an instant on-the-spot decision.
o No unique skills or background is necessary to be a successful LikeWear rep. But, some women have an easier time than others. If someone you know has a special talent or ability that would help them in this business, tell them!
o Say something like “Laura, you’re so outgoing and have so many connections with your kids activities – you’d be great at this. Why don’t you think about it?”
o Or, “Julie, you’re creative and you love to shop for your own kids, I can really see you enjoying being a LikeWear rep. I’d love to tell you more about what I do.”
o Mention the timing as we’ve just begun our national expansion, are still looking for “Founders” who want to get in on the ground floor of a growing new company, and there are so many untapped markets
o Just launched TrendyWear line which helps to capitalize on hot popular trends and give LikeWear representatives new selling options for their customers and contacts
4. Trunk Show Is Over. Now What?
· Tally up sales slips to determine Hostess Credits (we can always help you figure this out after the party too)
· Place party orders on .net site (Ken can sit with you to walk you through online ordering which is the preferred method)
· Follow up calls
o Hostess – thank you for hosting Trunk Show
o Person who bought the most – she’s a perfect person to host a future Trunk Show
o Anyone who already expressed an interest in booking a Show or those who showed the most interest in what you do
o Those who couldn’t make it to the Show – they can either place an order with you over the phone or on your site or are ideal candidates for future hosts
Most importantly, HAVE FUN with it! Your excitement and enthusiasm will be contagious!!